These Terms of Service ("Terms") govern the relationship between Dmytro Sheremet, operating as sheremet.dev ("Service Provider", "we", "us", or "our"), headquartered in Split, Croatia, and any individual, company, or legal entity ("Client", "you", or "your") that engages our services.
By signing an engagement agreement, statement of work, or otherwise using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not engage our services.
sheremet.dev provides professional IT infrastructure consulting and engineering services, including but not limited to:
All services are delivered remotely worldwide unless otherwise agreed in writing. The specific scope, deliverables, timelines, and fees for each engagement are defined in a separate Statement of Work ("SOW") or Service Agreement, which forms part of these Terms.
Any changes to the agreed scope of work must be requested in writing and accepted by both parties. Additional work outside the original scope will be quoted and billed separately.
To enable proper delivery of services, the Client agrees to:
Fees are specified in the applicable SOW or Service Agreement. For retainer-based services, fees are charged monthly in advance. For project-based services, payment terms are defined per project.
Invoices are due within 14 calendar days of the invoice date unless otherwise stated. Accepted payment methods include bank transfer (SEPA or SWIFT) and other methods agreed in writing.
Invoices overdue by more than 14 days may attract interest at 1.5% per month on the outstanding balance. The Service Provider reserves the right to suspend services until outstanding balances are settled, with 3 business days' written notice.
Pre-approved out-of-pocket expenses (e.g. hardware, software licenses, third-party services) incurred on behalf of the Client will be invoiced at cost with supporting documentation.
All pre-existing intellectual property provided by the Client remains the exclusive property of the Client. The Service Provider receives a limited, non-exclusive licence to use such materials solely for the purpose of delivering the contracted services.
Upon receipt of full payment for the relevant services, all custom-developed code, scripts, configurations, and documentation specifically created for the Client and described as deliverables in the SOW become the property of the Client.
Any pre-existing tools, frameworks, libraries, methodologies, or know-how developed or owned by the Service Provider ("Background IP") remain the sole property of the Service Provider. Where deliverables incorporate Background IP, the Client receives a perpetual, non-exclusive, non-transferable licence to use such Background IP solely as part of the deliverables.
Each party agrees to keep confidential any non-public information disclosed by the other party in connection with the services ("Confidential Information"). This obligation survives termination of the engagement for a period of 3 years.
Confidential Information does not include information that:
For engagements involving sensitive data, a separate NDA may be executed by both parties prior to commencement.
The Service Provider processes personal data in accordance with its Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
Where the Service Provider processes personal data on behalf of the Client, a Data Processing Agreement (DPA) may be required. Clients who require a DPA should contact us prior to commencement of the relevant services.
To the maximum extent permitted by applicable law, the Service Provider shall not be liable for:
The Service Provider's total aggregate liability for any claim arising from or related to these Terms or the services shall not exceed the total fees paid by the Client in the 3 months preceding the event giving rise to the claim.
The Client agrees to indemnify and hold harmless the Service Provider from any claims, damages, or expenses arising from the Client's misuse of deliverables, infringement of third-party rights, or breach of these Terms.
The Service Provider warrants that services will be performed with reasonable skill and care consistent with industry standards.
All other warranties, express or implied, including fitness for a particular purpose, are disclaimed to the fullest extent permitted by law. The Client is responsible for testing deliverables in a staging environment before deploying to production. The Service Provider does not warrant uninterrupted or error-free operation of any infrastructure or software.
Project-based engagements commence on the agreed start date and conclude upon delivery and acceptance of all deliverables, or as otherwise specified in the SOW.
Retainer agreements run month-to-month unless a fixed term is specified. Either party may terminate a retainer with 30 calendar days' written notice.
Either party may terminate immediately upon written notice if the other party:
Upon termination, the Client shall pay for all services rendered up to the termination date. Each party shall promptly return or destroy the other's Confidential Information. Sections 5, 6, 7, 8, and 11 survive termination.
These Terms are governed by the laws of the Republic of Croatia, without regard to conflict-of-law principles.
The parties shall first attempt to resolve any dispute through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the competent courts of Split, Croatia.
The Service Provider reserves the right to seek injunctive relief in any jurisdiction to protect Confidential Information or intellectual property.
These Terms, together with any applicable SOW, Service Agreement, NDA, or DPA, constitute the entire agreement between the parties and supersede all prior communications or agreements relating to the subject matter.
The Service Provider may update these Terms with 30 days' written notice. Continued use of services after the effective date constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force.
Failure to enforce any provision of these Terms shall not constitute a waiver of the right to enforce it in the future.
Neither party shall be liable for delays or failures caused by events beyond their reasonable control, including natural disasters, power outages, internet disruptions, acts of government, or war, provided the affected party gives prompt written notice.
For any questions regarding these Terms, please contact:
For formal engagements, a signed copy of this agreement may be requested. Electronic signatures are accepted.
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