SUPPORT

We run a small fleet of products on infrastructure we own. When something needs a person on the other end, we answer ourselves — clearly, carefully, and without a ticket wall.

General support

For company questions, partnerships, press, or anything that does not belong to a single product, reach the holding desk:

• Email — [email protected]
• Phone — +372 669 2150 (Estonia)

We aim to reply to support mail within one business day on European working days. Urgent operational issues for live products are prioritised first.

Product lines

If your question is about a specific product, write straight to that inbox — the team that builds it reads it:

• MandryLog — [email protected]
• Nomaticals — [email protected]
• QUIBRAS — [email protected]
• Sobalist — [email protected]

How we work with you

• Own the stack — we do not outsource your data or your ticket to a third-party call centre.
• Say what we know — if we cannot help yet, we say so early, with a next step when we have one.
• Respect privacy — never send passwords, payment card numbers, or private keys by email. We will never ask for them in a cold message.
• Fair use — abuse, spam and attempts to disrupt our services are not supported; we reserve the right to refuse those requests.

Company

ShereOn Group OÜ, registered in Estonia. Offices in Spain, Croatia and Estonia. Preferred public handle: shereongroup.

Elsewhere: Telegram · LinkedIn

Legal

For privacy and contractual questions see our Privacy Policy and Terms of Service, or email [email protected].